We made a change in the app, so that logins went through a new part of the network, but it didn’t work. We quickly found the problem and started rolling back the change right away. The issue was fixed at 13:27.
Posted May 12, 2025 - 13:49 CEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 12, 2025 - 13:30 CEST
Identified
The issue has been identified and a fix is being implemented.
Posted May 12, 2025 - 13:28 CEST
Update
We are continuing to investigate this issue.
Posted May 12, 2025 - 13:15 CEST
Investigating
Vipps/MobilePay is experiencing problems with login into the app and this affects some users and all Vipps / MobilePay services. We are working on resolving the issue, and will send an update as soon as we have new information.
Posted May 12, 2025 - 13:13 CEST
This incident affected: App Login, ePayments API, Login API, Recurring API, Norway (Payment Processing), Finland (Payment Processing), and Denmark (Payment Processing).