Degraded service for some users

Incident Report for Vipps MobilePay

Resolved

This incident has been resolved.
Posted Apr 20, 2022 - 00:52 CEST

Update

We are continuing to monitor for any further issues.
Posted Apr 20, 2022 - 00:52 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 20, 2022 - 00:42 CEST

Investigating

There are problems with our payment infrastructure provider, and this affects all card payments for some users in Vipps. We will send an update as soon as we have new information.
Posted Apr 20, 2022 - 00:34 CEST