Degraded service for some users

Incident Report for Vipps MobilePay

Resolved

This incident has been resolved.
Posted Jun 20, 2022 - 21:30 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 20, 2022 - 21:26 CEST

Update

Our payment infrastructure provider is still investigating the issue. We will send an update as soon as we have new information.
Posted Jun 20, 2022 - 21:12 CEST

Investigating

There are problems with our payment infrastructure provider, and this affects all card payments for some users in Vipps. We will send an update as soon as we have new information.
Posted Jun 20, 2022 - 20:06 CEST